Welcome to Five Gen Gifts FAQs Page

At Five Gen Gifts, we want to make the process of buying unique gifts both simple and convenient. Our range of digital gifts, wall art, and high-quality digital prints has something for everyone. 

Our FAQs resource, aims to address common queries that you may have. However, if you can't find the answer you're looking for please feel free to reach out to us, our support team will quickly respond to any questions you may have. 

What types of digital prints do you offer?

We offer a wide range of digital prints, including joke prints, caricature prints, and themed prints like poker chimps and football characters. All prints are immediately downloadable and perfect for framing.

How do I download my digital print?

After purchasing a digital print, you will receive a download link via email. Simply click the link to download the high-quality image file to your device.

What file format are the digital prints in?

Our digital prints are typically provided in high-resolution JPEG or PDF formats, ensuring superior quality for printing and framing.

Can I print the digital prints in different sizes?

Yes, our digital prints are designed to be high-resolution, allowing you to print them in various sizes without losing quality. Ensure your print settings match the desired size.

How do I ensure the best print quality?

For the best print quality, use high-resolution settings and high-quality paper. Our digital prints are created at a high DPI (dots per inch) to ensure sharp and vibrant images.

Can I use the digital prints for commercial purposes?

Our digital prints are intended for personal use only. If you wish to use them for commercial purposes, please contact us for licensing information.

What if I have trouble downloading my print?

If you encounter any issues with downloading your digital print, please contact our customer support team for assistance. We are here to help ensure you receive your purchase.

Do you offer custom digital prints?

Yes, we offer custom digital prints. You can provide your own text or image, and our team will create a personalized print for you. Contact us for more details.

Are your digital prints suitable as gifts?

Absolutely! Our digital prints make excellent gifts for any occasion. From funny joke prints to personalized caricatures, there is something for everyone.

What payment methods do you accept?

We accept major credit cards and PayPal. Our secure checkout process ensures your personal and payment information is safe.

Are there any recommended printers for the best results?

Any high-quality home printer can produce excellent results. However, if you don’t have access to the right equipment professional printing services can make sure that the quality of your print is optimised.  They have the tools and materials to ensure your digital prints come out vibrant and sharp.

How do I contact customer support if I have questions about my order?

If you have any questions or concerns about your order, our customer support team is here to help. You can reach us via email or through the contact form on our website, and we will respond promptly to assist you.